BOOST THE PRODUCTIVITY
OF YOUR COMPANY
INCREASE THE PRODUCTIVITY
OF YOUR TECHNICAL DEPARTMENT
ORGANIZE SIMPLE & EFFECTIVE
YOUR COMMERCIAL OPERATION
GIVE YOUR CLIENTS
THE ATTENTION THEY DESERVE
MANAGE PROJECTS & RESOURCES
SIMPLE AND EFFECTIVE
How a Field Service Management Software can boost your technical department's productivity
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Vortex serves as the operations centre for the day-to-day running of our Back Office. It has enabled us to increase the performance of our Technical Department and to gain time on communications which are now carried out automatically
We installed VORTEX in September 2018 and since then we have strengthened our image in the eyes of our customers while increasing the performance of our Back Office exponentially.
We have been working with DataConsulting for several years now and we are completely satisfied. I highly recommend it for any business that wishes to achieve organisational coherence and ensure the computerisation of processes.
Thanks to VORTEX we have gained new customers and enhanced our image with existing ones. It gives us a clear picture of our communication with each and every client, it allows us to keep track of every project and quote, as well as to identify new opportunities both for us and for our customers
By using VORTEX Commercial Management, the accounting department has made considerable gains in operation and productivity since a series of processes, from ordering to invoicing and warehousing, are now done automatically and flawlessly.
We are very satisfied with our collaboration with DataConsulting. These professionals are right behind us at every step of the way.
VORTEX has allowed us to significantly enhance our image with customers by enabling the automatic and electronic delivery of the Technician Visit Form which includes all the actions taken, the pictures of the assets, the services delivered as well as a signature indicating that the job has been completed successfully.
By monitoring the daily operational data through VORTEX, we are in a position to evaluate all of our activities. We can identify the services that deliver more and know how long it takes us to solve each problem, while constantly striving to improve our services.